How to develop your disability action plan
This page provides resources to support the development of your disability action plan (DAP).
aDAPting to Disability - A guide to disability action plans in Victoria
This guide provides information on developing a DAP in Victoria. It includes an overview of the process of developing a DAP and further information on the four outcome areas a DAP must address. Please contact the Disability Action Plan Team at the Office for Disability if you require any further information.
aDAPting to Disability - A guide (PDF 991kb)
aDAPting to Disability - A guide (Word 184kb)
aDAPting to Disability - A checklist for disability action plans in Victoria
This checklist has been designed to help organisations develop and implement an effective disability action plan. It should be used in conjunction with aDAPting to Disability - A guide to disability action plans in Victoria.
aDAPting to a Disability - A checklist (PDF 372kb)
aDAPting to a Disability - A checklist (Word 107kb)
Conducting attitudinal surveys in relation to disability
This fact sheet provides a basic guide for organisations seeking to gauge current opinions and attitudes towards people with a disability in the workplace and as users of an organisation’s services. It provides an overview of why and how attitudinal surveys are conducted.
Attitudinal research factsheet (PDF 292kb)
Attitudinal research factsheet (Word 856kb)
Satisfaction surveys in relation to people with a disability
This fact sheet provides a basic guide for organisations wanting to gauge the degree of satisfaction people with a disability have regarding the accessibility of the organisation’s goods, services and facilities. It provides an overview of why and how satisfaction surveys are conducted in this context.
Satisfaction survey factsheet (PDF 290kb)
Satisfaction survey factsheet (Word 855kb)
Consulting with people with a disability
It is crucial that you effectively consult with people with a disability when you develop your DAP. This ensures that you prioritise and target issues that will have the greatest impact for people with a disability.
Please go to the Inclusion and participation section of the Research and resources page for more information.
Key areas for action
Reducing barriers to persons with a disability accessing goods, services and facilities
Access is about more than just a ramp. It will also cover other parts of your service such as communicating clearly and responding positively towards all customers. Reasonable adjustments to premises do more than allow access to people with disabilities, they benefit the wider community as well. For example, clear signage makes it easier to get around for everyone, automatic doors will help people carrying files, and ramps and level entrances will benefit parents with prams. A more spacious reception area will make the environment more comfortable for everyone visiting your organisation. Good access equals good customer service.
Resources
For a list of useful resources including information on access audits and practical toolkits please go to the Access to goods, services and facilities section of the Research and resources page.
Achieving tangible changes in attitudes and practices which discriminate against persons with a disability
Promoting a positive attitude and awareness of disability is essential to the continued success of any DAP. Without changes in attitude it will be difficult to bring about real improvements including the provision of services and employment of people with a disability.
Resources
For material relating to good practice and information on further training and support please go to the Attitude change, discrimination and human rights section of the Research and resources page.
Promoting inclusion and participation in the community of persons with a disability
People with a disability may face barriers to participating in their community. This may include inaccessible information, inaccessible venues, or discriminatory attitudes
Resources
For a list of some organisations you can contact to meet specific requirements, as well as checklists and information, please go to the Inclusion and participation section of the Research and resources page.
Reducing barriers to persons with a disability obtaining and maintaining employment
As part of your DAP it is important that you make the recruitment process and workplace more inclusive of people with a disability. This can include advertising more widely so that vacant positions are more likely to be seen by people with a disability, providing background materials in accessible formats, and ensuring that reasonable adjustments are made to the workplace for staff with a disability.
Resources
For a range of information focusing on key areas of the employment process please go to the Employment section of the Research and resources page.
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