Disability action plans (DAPs)
A disability action plan (DAP) is a proven, effective tool for organisations to plan and implement changes that remove barriers to access for people with a disability.
The implementation of a DAP also contributes to an organisation's obligations under the Disability Discrimination Act 1992, the Charter of Human Rights and Responsibilities Act 2006, as well as supporting the principles of the United Nations' Convention on the Rights of Persons with Disabilities.
A copy of these Act can be found in the Policies and legislation section.
The Disability Act 2006, now requires Victorian public sector bodies to prepare a DAP for the purposes of:
- reducing barriers to persons with a disability accessing goods, services and facilities;
- reducing barriers to persons with a disability obtaining and maintaining employment;
- promoting inclusion and participation in the community of persons with a disability; and
- achieving tangible changes in attitudes and practices which discriminate against persons with a disability.
Public sector bodies include the ten State Government departments as well as statutory authorities and statutory corporations.
Many organisations (both public and private) in Victoria and Australia have also developed DAPs. A register of DAPs can be located on the 
Australian Human Rights Commission website.
Support from the Office for Disability
Frequently asked questions (FAQs)
The Office for Disability has developed some Frequently Asked Questions related to disability action plans.
Developing and implementing a disability action plan. Topics include:
- Making the case for disability action plans
- Getting a disability action plan underway and deciding what to include
- Sources of assistance to help develop your disability action plan
- Annual reporting and integration with other plans
Disability action plan strategies and action items. Topics include:
- Developing reasonable adjustment and inclusive communication policies
- Funding for improved access to buildings and facilities and modifications for employees with a disability
- Measuring staff attitudes and customer satisfaction
- Disability-related training for staff
DAPs - Frequently asked questions (Word 940kB)
DAPs - Frequently asked questions (PDF 125kB)
Further resources
Further resources including a guide and checklist to DAPs can be found at How to develop your disability action plan (DAP).
Contacting the DAP team
The Office for Disability's Capacity Building Team can provide support and advice to organisations in the development of their DAP.
Telephone: (03) 9208 3015
TTY: (03) 9208 3631
Fax: (03) 9208 3633
Email: DAPS@dpcd.vic.gov.au
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